STANDARD TERMS AND CONDITIONS.

1. Standard Terms and Conditions apply to the booking/ quoting of all tours / accommodation / flights / associated services and excursions - including all the above booked via a third party agent.
2. We shall not be liable, under any circumstances for any acts or omissions of third party's booking on or behalf of the client themselves.
3. Should any fees / additional costs billed by our suppliers not be clearly stated under inclusions, they are automatically excluded, and payable by the client direct.

QUOTATIONS

All quotations are subject to amendment as per the following:
1. Availability of accommodation at the time of confirmation
2. Currency fluctuations at the time of confirmation

PAYMENTS

1. All confirmations shall be received by us in writing.
2. On confirmation, deposits for the booking will be required in order to secure.
3. Full Balance of payment shall be made no later than 90 days prior to departure.

INSURANCE COVER

It is the client's full responsibility to arrange Full Medical and Travel Insurance cover for the duration of the booking.

PASSPORTS, VISAS AND VACCINATIONS

It is the client's full responsibility to ensure that all Passport, Visa and Vaccination requirements are valid.
We will not be held liable for any changes in Visa Requirements or Passport Requirements at the time of travel, and therefore, be refused entry into any country. Any costs incurred as a result of the above, are for the client's own account.

CANCELLATION POLICY AND REFUNDS

All cancellations shall be made to us in writing AND subject to the following cancellation fees:

If cancellation is received 120 days prior to departure 75 % of the Rand price* will be refunded to the client

If cancellation is received 100 days prior to departure 50 % of the Rand price* will be refunded to the client

If cancellation is received 80 days prior to departure 25 % of the Rand price* will be refunded to the client

If cancellation is received 79 days or less prior to departure - no refund will be due.

* Rand price = all costs in South Africa (which are listed in Rand in the prices section of website).

We reserve the right to alter it's payment and cancellation terms during certain Peak Season periods, as per our Suppliers Terms and Conditions.